Sometimes in life, a happy medium can be awfully hard to achieve. We either work too hard or don’t work enough; we can’t finish our supersized portions, but mere appetizers leave us hungry. Fortunately, when it comes to contractors who specialize in home improvements, there is such a thing as that happy medium: It’s called the mid-sized company. As far as siding installation is concerned, choosing the right company for the job can make a difference in the overall experience and result. Come watch and join us-Siding.
With so many retail giants offering discounted pricing and options galore, many homeowners are quickly drawn to the name on the store front and the advertising jingle that comes along with it. However, when it comes to siding installation, bigger is certainly not always better. The larger retail chains often come equipped with sales professionals who, on the surface, seem to know their stuff. But, in reality, they have simply memorized a script and perfected their daily sales pitch. Homeowners who choose to go with a bigger name tend to be disappointed by the subsequent lack of service throughout the actual siding installation process.
Another problem with the bigger guys is that they have a tendency to simply subcontract jobs such as siding installation and take a portion of the proceeds for profit. If you go with a larger company, then you run the risk that in many cases, the person who sold you a siding package won’t know who will actually be showing up at your home to do the work. The unfortunate result is a siding job that does not meet the homeowner’s expectations. Additionally, while the larger chains might advertise certain discounts, beware of the fine print. Since these retail giants are rarely starved for business, they are also less likely to negotiate a price with customers. Finally, many sales representatives are able to use the size of the business to their advantage, stating that discount requests can only be approved by the big boss. The end result is that most homeowners end up paying more than they should for mediocre effort and quality.
While smaller siding companies might offer certain improvements over the retail giants, they also come with their own set of limitations. Sure, small businesses are known for their down to earth approach to sales and, at times, impeccable customer service. However, the problem with most “mom and pop” siding shops is that they often have too few resources at their disposal. In many cases, the person who schedules installation appointments is the same person who shows up to actually do the work. For this reason, smaller companies sometimes have a difficult time meeting project deadlines and offering convenient scheduling options.
Mid-sized siding companies have the ability to combine the best of both worlds for an ideal customer experience. Most medium-sized companies have enough resources to respond to customer requests and complete projects in a timely fashion. On the other hand, mid-sized companies don’t have so many employees that they can’t keep proper tabs on their people.
Since mid-sized companies tend to have a small number of educated customer representatives, they can offer personalized service without worrying about expending other resources. Medium-sized companies also tend to be the most flexible with pricing because they have more wiggle room than the smaller guys, but less demand than the larger guys. When a sales representative at a mid-sized siding company tells a customer that he needs to discuss pricing with his boss, that boss is usually only a notch or two higher on the flagpole. Finally, medium-sized companies can usually offer a customer discount in exchange for a flexible finish date, which is something that retail giants have little, if not zero, motivation to do. Of course, not everything in life comes with that perfect happy medium. Fortunately for homeowners, siding companies are a welcome example of being just the right size for a job well done.